We would like to inform you of a recently identified issue affecting some of our .co.za domains. While these domains remain active, certain clients have reported that, when logged into the client zone, their domain status is incorrectly displayed as "Expired."
To ensure there are no interruptions to your services, we kindly request that you log in to your client zone and verify the status of your domain(s). If you notice an error or inconsistency, please open a support ticket so we can address your case promptly and individually.
Our primary concern is that if a domain status is marked as "Expired," the automated system will not generate a renewal invoice. This could potentially result in your domain name expiring unintentionally.
We appreciate your attention to this matter and thank you for your understanding as we work to resolve the issue. Should you have any questions or require assistance, feel free to contact.
Monday, January 27, 2025
